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Payment Information

Account numbers

  Czech Republic
 1784664028/5500
  Other States (CZK account):  IBAN: CZ1655000000001784664028
 SWIFT: RZBCCZPP
  Slovakia
 2100055868/8330
  Other States (SK account):

 IBAN: SK5183300000002100055868
 SWIFT: FIOZSKBAXXX

Payment channels - how to pay

We are one of the few web hosting companies which offer a wide range of payment channels. You can choose from:

  • common inter-bank transfer on the basis of call for payment generated by our order form
  • the account owners at Raiffeisenbank can use the advantage of on-line payment by means of payment channel Raiffeisenbank online. It is the quickest way of payment (former system Ebanka online).
  • the owners of credit cards can pay via secure payment gate. All common credit cards of associations VISA and MasterCard are accepted.

Most frequently asked questions about payments

I've paid the payment for a domain and hosting in my bank and I haven't received e-mails about my registration yet.

You will receive it after the receipt of payment appears in our account. You will receive it in a day if it was paid via Raiffeisen bank. You will receive it in two days if it was paid via a different bank in the Czech Republic.

I've used a post money order to pay for a domain or hosting. Is it possible to quicken the registration?

It is not possible to quicken the registration. In case you choose a slow way of payment (e. g. post money order), you have to take into account up a fortnight delay. We are not able to quicken the issue of invoice with respect of the payment of VAT.

I've paid twice by mistake, or I should be paid a refund for unrealized services (after an agreement with the financial department of the company). When can I expect the amount in my account?

We always send payments on 25th every month. On no account do we refund money separately. It is a mass action in the above-mentioned way. Thank you for your understanding.

What is the current exchange rate between EUR and CZK?

25,14 CZK / 1 Eur (according to the Czech National Bank rate on 1st Jan. 2014).

I'm going to order a service and pay for a foreign subject outside of the EU. What about the VAT?

Let's look at the possibilities and ways of charging in the EU and non-EU countries.

1. In case of invoicing a customer from a EU country and the client doesn't pay VAT, we invoice the amount + 20% VAT.
2. In case of invoicing a customer from a EU country and the customer pays VAT, we invoice the amount without VAT. The customer is obliged to pay VAT separately in accordance with tax law of a particular country.
3. In case of invoicing a customer from a non-EU country in which there is a duty to pay VAT, we invoice the amount without VAT. The customer is obliged to pay VAT separately in accordance with the tax law of a particular country.
4. In case of invoicing a customer from a non-EU country in which there is not the duty to pay VAT, we invoice the amount without VAT. It is the final price for the customer.